Privacy Policy | NeuroMind Pro

Privacy Policy

Website: getneuromindpro.com
Effective Date / Last Updated: December 30, 2025

1. Overview

This Privacy Policy describes how NeuroMind Pro (“Company,” “we,” “us,” or “our”) collects, uses, shares, and safeguards information when you visit or interact with our website at getneuromindpro.com (the “Site”) and any related pages, forms, content, and services (together, the “Services”).

When you use the Site or Services, you agree to the handling of information as explained in this Privacy Policy. If you do not agree, please do not access or use the Site or Services.

This document is for general informational purposes only and should be reviewed by qualified legal counsel to ensure it aligns with your operations, vendors, locations, and applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

  • Contact details: name, email address, phone number, billing and shipping address.
  • Order information: items purchased, quantities, transaction details, and order-related customer support messages.
  • Customer support: information you submit via forms, chat, email, or other communications (including attachments).
  • Optional information: details you choose to share, such as preferences, responses, or feedback.

2.2 Information Collected Automatically

  • Device & usage data: IP address, browser type, device identifiers, operating system, pages viewed, time spent, referring/exit pages, and clicks.
  • Approximate location: inferred from IP address (not precise GPS unless you explicitly enable it on your device and browser).
  • Cookies & similar technologies: described in Section 5.

2.3 Payment Information

Payments are handled by third-party payment processors. We do not store full payment card numbers. Depending on how checkout is configured, we may receive limited information such as billing details, a token, last four digits, or transaction identifiers.

2.4 Sensitive Information

We do not intentionally collect sensitive personal information (such as precise geolocation, government IDs, or health/medical information) unless you choose to provide it. Please avoid entering sensitive details into free-text fields unless it is necessary to address your request.

3. How We Use Information

We may use the information we collect for purposes that include:

  • Provide and operate the Site and Services, including fulfilling orders and responding to customer support requests.
  • Process transactions, confirm purchases, send order updates, shipping notifications, and important service messages.
  • Improve performance, diagnose issues, and protect the safety, security, and integrity of our systems.
  • Personalize your experience, such as remembering settings or preferences where available.
  • Marketing: deliver promotional communications where allowed by law and consistent with your choices (you can opt out at any time).
  • Compliance: help detect and prevent fraud, abuse, and security incidents; enforce terms; and comply with legal obligations.

4. SMS/Text Messaging

If you opt in to receive SMS/MMS messages from us (for example, order confirmations, shipping updates, support notices, or occasional promotions), we may collect and use your phone number and message interaction data (e.g., delivery status).

4.1 Consent & Opt-In

By providing your phone number and opting in, you consent to receive text messages from us using automated or non-automated technology, as permitted by law. Consent is not a condition of purchase.

4.2 Message Frequency & Fees

Message frequency may vary. We do not charge for text messages, but standard message and data rates may apply based on your carrier plan. Carriers are not responsible for delayed or undelivered messages.

4.3 Opting Out

You may opt out at any time by replying STOP to any message. For help, reply HELP. After opting out, you may receive a final confirmation message.

5. Cookies & Tracking Technologies

We and our service providers may use cookies, pixels, tags, SDKs, and similar technologies to: (a) enable key site features, (b) remember preferences, (c) understand traffic and usage, and (d) measure advertising performance.

5.1 Types of Cookies

  • Strictly necessary: required for core functionality and site operations.
  • Analytics: help us understand how visitors use the Site (e.g., pages visited, time on page).
  • Advertising: support relevant advertising and measurement of campaign effectiveness.
  • Preferences: remember choices you make (where available).

5.2 Managing Cookies

You can manage cookies using your browser controls. If you block or delete cookies, some site features may not work as intended.

5.3 Do Not Track

Some browsers send “Do Not Track” signals. Because there is no uniform standard, we may not respond to all DNT signals.

6. How We Share Information

We may share information in the following situations:

6.1 Service Providers

We may share information with vendors that support our operations and service delivery (such as payment processing, order fulfillment, shipping, customer support tools, email/SMS delivery, analytics, fraud prevention, and hosting).

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that event.

6.3 Legal & Safety

We may disclose information if required by law or if we believe disclosure is appropriate to protect rights, safety, prevent fraud, or respond to lawful requests.

6.4 With Your Direction

We may share information when you instruct us to do so or provide consent where required.

6.5 Sale/Sharing of Personal Information

We do not sell personal information for money. Depending on how analytics and advertising tools are configured, certain practices may be considered “sharing” under some privacy laws (for example, cross-context behavioral advertising). See Section 7 for opt-out choices.

7. Your Privacy Rights

7.1 Marketing Preferences

  • Email: You can unsubscribe using the link included in our emails (where available).
  • SMS: Reply STOP to opt out (see Section 4).

7.2 U.S. State Privacy Rights (e.g., California)

Depending on where you live, you may have rights such as access, correction, deletion, portability, and the right to opt out of certain processing (including targeted advertising/sharing).

To submit a request, contact us using the information in Section 13. We may need to verify your identity before processing your request. Authorized agents may submit requests where allowed by law.

7.3 EEA/UK (GDPR) Rights

If you are located in the European Economic Area or the United Kingdom, you may have rights to access, correct, delete, restrict processing, object to processing, and data portability. You may also withdraw consent where processing is based on consent.

Our legal bases for processing may include: performing a contract (order fulfillment), legitimate interests (security and site improvement), compliance with legal obligations, and consent (where required for marketing/SMS/certain cookies).

7.4 How to Exercise Your Rights

Please contact us at support@getneuromindpro.com or via the contact details in Section 13.

8. Data Retention

We keep personal information only as long as necessary to provide the Services, maintain appropriate records, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children

The Site is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take reasonable steps to delete it.

11. International Users

If you access the Site from outside the country where our servers are located, your information may be transferred, stored, and processed in other countries that may have different data protection laws than those in your jurisdiction.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates become effective when posted on this page. We recommend reviewing it periodically. The “Last Updated” date above reflects the most recent revision.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

© NeuroMind Pro. All rights reserved.

Copyright © Neuromind Pro 2025. All rights reserved.

† Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

The content of this site is for informational purposes only, and is not intended to replace professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional about a medical condition, a suspected medical condition, and before starting a diet, exercise, or supplementation program or take or stop a medication.